By Strokes

Privacy Policy

This Privacy Policy outlines how By Strokes collects, uses, maintains, and protects the personal information provided by users of our e-commerce platform. Please read this policy carefully to understand how we handle your information.

  1. Information Collection: 1.1. We collect personal information when users place an order, subscribe to our newsletter, or engage in other activities on our website. 1.2. The information collected may include name, contact details, shipping address, and payment details.

  2. Use of Information: 2.1. Personal information is collected for order processing, personalized user experience, and communication purposes. 2.2. We may use your email address to send updates, promotional content, and newsletters. You can opt-out at any time.

  3. Payment Information: 3.1. Payment details provided during the checkout process are securely processed by our payment gateway partner (e.g., PayFast). 3.2. By Strokes does not store sensitive payment information, and transactions are encrypted for security.

  4. Protection of Information: 4.1. We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. 4.2. Access to personal information is restricted to authorized personnel only.

  5. Data Retention: 5.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. 5.2. Users can request the deletion of their personal information by contacting us.

  6. Cookies: 6.1. By Strokes may use cookies to enhance user experience. Cookies are stored on the user’s device and can be disabled through browser settings. 6.2. Disabling cookies may affect the functionality of certain features on our website.

  7. Third-Party Links: 7.1. Our website may contain links to third-party websites or services. These sites have their own privacy policies, and By Strokes is not responsible for their practices.

  8. Updates to Privacy Policy: 8.1. By Strokes reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any changes. 8.2. Continued use of our website after changes constitute acceptance of the revised Privacy Policy.

  9. User Rights: 9.1. Users have the right to access, correct, or delete their personal information. 9.2. To exercise these rights or for any privacy-related inquiries, please contact us using the provided contact information.

  10. Children’s Privacy: 10.1. By Strokes does not knowingly collect personal information from individuals under the age of 18. 10.2. If we become aware of such information being collected, we will take appropriate steps to delete it.

  11. Contact Information: 11.1. For privacy-related inquiries or to exercise your rights, please contact us at support@bystrokes.com